Refund policy

Returns & Exchanges

We offer a 30-day return policy — you have 30 days after receiving your item to request a return or exchange.

To start a return, reach out through our contact form with your order number and the reason for the return. We'll reply with return authorization and the correct return address — some items ship back to the fulfillment warehouse that shipped them, so please wait for our instructions before sending anything.

Eligibility

To be eligible, your item must be in the same condition you received it — unused, with original packaging and accessories. Items returned used, damaged, or missing parts may be subject to a partial refund.

Return shipping

If your item arrived damaged, defective, or incorrect, we'll make it right at no cost to you — we'll provide a prepaid return label where a return is needed. For other returns (changed your mind, ordered the wrong item), return shipping is the customer's responsibility.

Damaged or wrong items

Please inspect your order on arrival and contact us right away if anything is defective, damaged, or not what you ordered, so we can resolve it immediately.

Exchanges

The fastest way to get the item you want is to make a separate purchase for the new item, then return the original for a refund once your return is accepted.

Refunds

We'll notify you once we've received and inspected your return. If approved, your refund is issued automatically to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since your return was approved, contact us through the contact form.